Submit ›
or
1.4 Based on 37 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Initial setup of business 2
    • Initial online set up 1
    • Seeming ease 1
  • Customers don't like
    • Very poor customer service 8
    • Terrible customer service hidden and unauthorized fees 5
    • Will not address and fix problem 4
Advanced
search
loading...
More Less

I'm very angry! I was on hold for 20+ mins. I never used the business license.com service they would not refund me. Way over priced. Custerimer service by Dominique was horrible. Sounds like they just read scrips and have no concern. I will never use legal zoom again. It's a scam!

Add comment

Liars....rip off.. .consumer beware!!!

Add comment

Once you buy anything from LegalZoom, they hound you for services from not just them, but their "partners" who are also selling services. I'm being bombarded by several emails a day, all originating from LegalZoom and I can't get it to stop. I'm already turned off to never use them again and I just started using their service. I wanted something simple and instead you have to wade through one sales pitch after another of additional services to... Read more

Was this review helpful? 1 0

I've done business for years with Legalzoom, but with my last interaction, I've come to the conclusion that unless you're buying something, you're simply annoying them. Whenever I have a question about the product I've purchased, they always come back, "I don't understand what you're asking, let me transfer you" then after 2 more transfers I get an arrogant 20 year old boy who gets off by shutting me down. You'd think that after spending... Read more

Was this review helpful? 1 0

Avoid like the plague. Thought it would make setting up a simple LLC with federal and state forms easier. Still fixing their errors weeks later and spent way more time than it would have to fill them in. Zero customer service despite having bought the "Gold" level. Finally you are paying them to have aggressive and incompetent service providers call you. Read more

Was this review helpful? 0 0

Customer service is a failure, you don't get what they your going to receive. My recommendation, is not to proceed with LeaglZoom. Read more

Was this review helpful? 0 0

Not a good experience with Legalzoom. I bough their LLC package, and they continue to tell me that I was signed up for various useless services and packages costing hundreds of dollars. Cancelling them is not easy, and they typically hand you around from one operator to another for almost 45 minutes - all in all, it seems that they make most of their money by signing you up for things you really don't need. After a year of having the LLC, I... Read more

Was this review helpful? 0 0

They still have not done what they were paid to do. They put my order on "hold" and notified me by email. I called and asked why, they explained that I had spelled the name of the street wrong on the application. The word I supposedly spelt wrong was "Springs". I apologized and while speaking, looked up my order confirmation and as it turns out I did not spell it wrong. I told him that and he responded that the State of Tennessee must have... Read more

Was this review helpful? 0 0

Legal Zoom is a scam. I submitted an expideted order on May 31 for an LLC. As of the end of June it has not been completed. I got a call June 2, telling me that the state I live in does ont take PO Boxes. I explained to them that the number they are referring to is a Suite # not a PO Box, I don't have a PO Box, I have never had a PO Box. I got a call back on June 8th. Topic, my state does not take a PO Box. I went through the same excercize... Read more

Was this review helpful? 0 0

I initially started off in having Legal Zoom prepare and service my LLC corporation in March 2016. Through the whole process, I explained I am inc in Delaware, but my physical business location is in Washington State. They screwed up the filings and NEVER properly corrected this, even after they agreed they would refile the Sos filings for free, it has been 3 months and I have lost out on several State and Government bid contracts in the several... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Legalzoom.
Filing a new complaint about
×