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I paid $150 to Legalzoom the prepare and file articles of incorporation and EIN registration. I simply wanted a one time transaction and they were available to do it quickly. I had no problem with the service but, I do have a problem with them bullying me into a...
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LegalZoom
LegalZoom

Hello, we're sorry to hear you feel that you're receiving invalid collection attempts. In order to ensure your account is up date & resolve any potential billing errors, we ne...

1.4
#1116318
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I hired Legal Zoom to do some business transactions for me. They not only NOT provide the services but double charged my account. After a long dispute process with them, they finally credited me for the double charge. 3 months later they CHARGED MY CARD AGAIN!!...
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LegalZoom
LegalZoom

We couldn’t be more apologetic about your experience with LegalZoom. When we make a mistake we want to fix it. Usually go more smoothly and apologize that you experienced us a...

1.0
#1116287
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I spent $198 to have Legalzoom file my dba and to get me an EIN. It took days before I got the email with forms to be notarized. I had them notarized and in the mail within an hour. The received my signed pages on September 14th. Today, the 21st, and they had STILL not...
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LegalZoom
LegalZoom

We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We’d like to learn more about how we could have improved your e...

2.0
#1103989
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Legalzoom - Con artists

Legalzoom
#1116411
1.0
Details
Totally ripped us off, charged over $400 to set up an entity, the charges say recurring. Im not only cancelling, I want the money back you conned us out of! Could have done this all myself at less than half that! DO NOT GET CONNED! They will make you think you need them but you don't!
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Legalzoom Account Review

Legalzoom
#992259
1.4
Details
I have been scamed out of an order for llc account. I have not received any forms this account was on finaced and has wiped my credit card accounts completely empty with unauthorized transactions. By taking advantage of a new client . Leaglzoom has denied access of my email address from login to check my order status. Legalzoom can not be trusted. Has been very poor with communication.
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Legalzoom Customer Care Review

Legalzoom
#984162
1.0
Details
Total rip-off! They automatically enroll you for future billing without your consent. Refuse to give refunds after charging you, customer service reps out right lie to you about these charges and they make it impossible to disable the auto- enroll feature on your account. How there hasn't been a class action lawsuit against this fraudulent practice is beyond me.
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Annual Report Review

Legalzoom
#933965
1.0
Details
I giving legal zoom notice. Do not bill my credit card again.
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I went to LEGALZOOM with the simple name change assistant . Paid the 141.00$ fee for name change forms, information how to change my name, what court to use, step by step instructions . I talked to them by phone before I paid the 141.00$ fee. They promised quick...
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LegalZoom
LegalZoom

We're sorry about what occurred with your name change order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us...

I didn't like
  • Made something simple turn into a nightmare
#1072642
Reply to reviews
I needed a simple power of attorney. I needed it quick. I went to the Legal Zoom site completed the form in a couple minutes. After I paid the page tells me it's in review it could take 3 days before I get it. I paid for the form on 6-19. I received notice on 6-23 the...
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LegalZoom
LegalZoom

We apologize for the experience you've had with LegalZoom regarding your package. Our goal is to make every customer happy with our products and service & it seems we missed ...

2.1
I didn't like
  • Legal l
#1065123
Reply to reviews
They really know how to nickel and dime you at legalzoom. Way too much money spent for the simplest of things. Bullahit service. Never using again. Submitted order 7 days early and they failed to let me know that it would take more than 7 days to complete the order...
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LegalZoom
LegalZoom

We're sorry about what occurred with your order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less tha...

Anonymous
Anonymous

Strange. That was not my experience. You have to read the options and delete the ones you do not want. Otherwise, this company did a good job for me, and at a reasonable pr...

1.9
#1023910
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I kept forgetting for months to cancel this service which i didn't use. I finally searched the site, guess what? there is zero information about cancelling your service on the website. I contacted customer care by email and asked that they cancel my service. I got an...
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Anonymous
Juliana

Log into your account. Click the my account tab on the top right hand corner of the page. From there click "manage payments". That will show you your services and give you the...

LegalZoom
LegalZoom

We're sorry about what occurred when you attempted to cancel your subscription and with your customer service experience. Usually the cancellation process goes more smoothly a...

#1015036
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I hired legalzoom to register my trademark. I was told that my trademark would be approved, just pay legalzoom $464.00. After I paid legalzoom, I went out and purchased 12 domain names using the trademark name. One week later, legalzoom sent me an email informed me...
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LegalZoom
LegalZoom

Hi, it is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. LegalZoom offers to help our custom...

offconsumerpissed
off***sumer***ed

"will hire a an Attorney with ethics."Hahahaha! Now I've heard it all!

#985393
Reply to reviews
I paid for the economy package Nov 17, 2016 of $153. Today i was charged $159 for the same package. Im in the middle of sudden and major financial troubles & that charge put my account in the negative by $152! So I've been calling customer service but nobody is there...
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LegalZoom
LegalZoom

We would like to extend our sincerest apology in regards to your less than great experience with LegalZoom. We are happy to review your account to determine how this occurred ...

2.1
#983864
Reply to reviews
Was charged twice for the same order and it took multiple calls and hours of time for them to figure out that they had to refund me the duplicate charge. It is mind boggling how bad this company is run. To make matters worse I needed help on the order and it once again...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us and we want to have an opportunity to make things right. We'd like to learn more about your si...

#968064
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