LegalZoom - Always seems like I'm bothering them, unless I'm buying
I've done business for years with Legalzoom, but with my last interaction, I've come to the conclusion that unless you're buying something, you're simply annoying them. Whenever I have a question about the product I've purchased, they always come back, "I don't understand what you're asking, let me transfer you" then after 2 more transfers I get an arrogant 20 year old boy who gets off by shutting me down.
You'd think that after spending thousands of dollars for their service that they would stop being so condescending, but alas, no.
My reco? Go somewhere else, they just want your money.
Reason of review: Poor customer service.
Location: Mckinney, Texas
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We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. Weโd like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other Customers in the future. Please feel free to contact me at your convenience via help@legalzoom.com, I look forward to hearing how we can make this right.