Legalzoom - Bait and Switch
Legal Zoom is a scam.I submitted an expideted order on May 31 for an LLC.
As of the end of June it has not been completed. I got a call June 2, telling me that the state I live in does ont take PO Boxes. I explained to them that the number they are referring to is a Suite # not a PO Box, I don't have a PO Box, I have never had a PO Box. I got a call back on June 8th.
Topic, my state does not take a PO Box. I went through the same excercize again and they finally told me they filed an application with the state on June 14th. They then told me that it would take between 7 and 25 business days for the state to process this. They would not refund my money and they would not give me an estimated date.
The box on the online site that had previously stated that the expected completion date was "June 16", now has the word, "delayed" permanently affixed.
They refuse to take any responsibility or even apologize.
This person wrote the review because of poor customer service of llc registration from Legalzoom and attached a photo. Reviewer claimed that he or she lost $785 and wants Legalzoom to issue a full refund.
The most disappointing in user's experience was too incompetent to fix problems, would not take any responsibility, nightmare to deal with and poor customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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