LegalZoom
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stockton, California
Had a great experience w rep.
User's recommendation: Legal Zoom has great people aiding you for your business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampton, Georgia
I LOVE LEGALZOOM!!!
User's recommendation: You will not regret it
Customer review
We know John will appreciate this feedback just as much as we do. Thanks, Terrell, for sharing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Scam Artists! They will steal from you!
Company fixed the issue and I have been provided with full refund. I had called Legal zoom and argued these charges 3 times, each time after being left on hold for at least 45 minutes I was basically told -too bad for you, we don't give refunds-After I wrote multiple negative reviews across the internet, The Legal Zoom folks contacted me and apologized and refunded the bogus fees. I hope they train their front line customer service people better in the future, but in the end they did the right thing and I have to give credit where credit is due.
Preferred solution: Full refund
User's recommendation: Don't USE these low-lifes!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Amendment
Preferred solution: Ammendment
Resolved: Great customer service to rectify an issue with payment
Updated payment info and waived past fees.
- Legal safety net for your business
User's recommendation: Be sure to keep your form of payment (credit card) up to date to avoid lapse in service.
Glendale, California
I love Legal Zoom. They meet all my needs & make it affordable.
- Great professional team at affordable cost
- Wonderful affordable professional product
Preferred solution: Deliver product or service ordered
User's recommendation: Strong!
My reason is to talk about one of the greatest experience I had today in customer service.
User's recommendation: I fully recommend anybody to come on board i can't wait to see what the future holds for me with the llc, but from where I stand, I have a felling it will be so good.
Peace of mind
- Really do want to help
- Non that i can see yet
User's recommendation: Sign up for their entire package and you’ll be so relieved that you did it!
Starting a non-profit
- Helpful
- Easy
- Professional
Preferred solution: I'd like to start a non-profit
User's recommendation: Chat first, then fill out the questionnaire
I have never gotten a complicated thing done so easy
- Super easy
Michael was helpful knowledgeable and professional
User's recommendation: I recommend
Great Job!
- Great advice and resources
Preferred solution: Na
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Contact information to send story for copyright.
Preferred solution: Need to receive the Legalzoom contact information I.e. email address and usps mailing address.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very knowledgeable and very thorough and polite
User's recommendation: Recommended
We know how important these documents are. We appreciate you for placing your trust in us and for sharing your experience, Breanna.
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Thank you so much, Ernie, for taking the time to share your experience.