Ernie J Nnh

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Verified Reviewer
| map-marker Stockton, California

Had a great experience w rep.

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She was professional, informative, and just great to talk to. She guided me through the whole process, and helped me keep everything current and updated just the way i needed it. Couldn't have asked for anyone better.
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User's recommendation: Legal Zoom has great people aiding you for your business.

1 comment
LegalZoom

Thank you so much, Ernie, for taking the time to share your experience.

Moise M Mlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hampton, Georgia

I LOVE LEGALZOOM!!!

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I LOVE LEGALZOOM!!! There mu go-to in regards to getttinh your business set up the correct & proper way!
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User's recommendation: You will not regret it

1 comment
LegalZoom

We appreciate the love, Moise! Thank you for sharing.

Terrell M Yog

Customer review

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I decided to start my own business from the ground up, I contacted legal zoom for help. And they did more than help, John was really great at explaining and breaking things down to me. About every aspect of the LLC process. Thank you legal zoom and a very special thanks to my man John!!callCll
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1 comment
LegalZoom

We know John will appreciate this feedback just as much as we do. Thanks, Terrell, for sharing!

Resolved
Paul R Fla

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Verified Reviewer

Resolved: Scam Artists! They will steal from you!

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Updated by user Nov 20, 2023

Company fixed the issue and I have been provided with full refund. I had called Legal zoom and argued these charges 3 times, each time after being left on hold for at least 45 minutes I was basically told -too bad for you, we don't give refunds-After I wrote multiple negative reviews across the internet, The Legal Zoom folks contacted me and apologized and refunded the bogus fees. I hope they train their front line customer service people better in the future, but in the end they did the right thing and I have to give credit where credit is due.

Original review Nov 16, 2023
Legal Zoom is a bunch of Scam Artists and low-life thieves! They slipped in a recurring charge that we did not sign up for and charged us $250 to be out "registered agent" for another year. We called them and made them aware that we had changed the registered agent on Sunbiz.org and did not need this service AND never signed up for any recurring charges or received the email notice of the recurring charge that they lied about sending, and they said basically too bad for us, we don't issue refunds! These people are low-life thieves and con artists!
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Loss:
$249

Preferred solution: Full refund

User's recommendation: Don't USE these low-lifes!

Christina M Ewj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amendment

I been calling and kept on hold all day to speak with someone but no respond.i need to know boutmy ammendment I have to starter worm please give me a call 863348****
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Preferred solution: Ammendment

Resolved
E. Scott D

Resolved: Great customer service to rectify an issue with payment

Updated by user Aug 08, 2023

Updated payment info and waived past fees.

Original review Aug 08, 2023
Received notice of issue with payment. I spoke with Rochelle who helped me to identify and rectify the issue.
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Pros:
  • Legal safety net for your business

User's recommendation: Be sure to keep your form of payment (credit card) up to date to avoid lapse in service.

Pamela M Wgu
map-marker Glendale, California

I love Legal Zoom. They meet all my needs & make it affordable.

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All of my questions were answered, directed me where I needed to go & are taking the fear out of leaving the corporate world & starting my own business. I feel I'm in good hands.
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Pros:
  • Great professional team at affordable cost
  • Wonderful affordable professional product

Preferred solution: Deliver product or service ordered

User's recommendation: Strong!

1 comment
LegalZoom

Thank you for placing your trust in us and allowing us to be there for you, Pamela.

Mickerson D

My reason is to talk about one of the greatest experience I had today in customer service.

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That agent I talked to today, wow! She was like an angel sent from above. she was so kind and patient, and the way she answered my questions; wow it was so cool. Before I even open my mouth, I got the answer to my question. Great job!!!
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User's recommendation: I fully recommend anybody to come on board i can't wait to see what the future holds for me with the llc, but from where I stand, I have a felling it will be so good.

1 comment
LegalZoom

Your willingness to share your experience has been greatly appreciated, Mickerson.

Makenzie Y

Peace of mind

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I was nervous about this entire process of starting my own business, but after talking with my agent Jonathan, I feel so relieved and able to focus on just working while knowing Legal Zoom has my business running smooth.
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Pros:
  • Really do want to help
Cons:
  • Non that i can see yet

User's recommendation: Sign up for their entire package and you’ll be so relieved that you did it!

1 comment
LegalZoom

Thank you for allowing us to be a part of your journey, Makenzie, and for sharing.

Edith S Lmq

Starting a non-profit

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I've had my own company before, incorporated it and such. Now I want to start a non-profit and didn't know where to start. At LegalZoom I first had a chat with a real person, then I filled out the questionnaire and started my adventure! It was relatively quick and super easy!
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Pros:
  • Helpful
  • Easy
  • Professional

Preferred solution: I'd like to start a non-profit

User's recommendation: Chat first, then fill out the questionnaire

1 comment
LegalZoom

Thank you, Edith, for sharing! We wish you the best with your Non-profit.

Moses B Qzt

I have never gotten a complicated thing done so easy

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I needed alot of help and it was given to me. The service was super easy to use. I did it all at home, and I think thats the best part
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Pros:
  • Super easy
1 comment
LegalZoom

We love to hear this, Moses, thanks for sharing.

Heath H Xkm

Michael was helpful knowledgeable and professional

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Services rendered. I wanted to review my subscription and make sure it was the right one. I received valuable feedback.
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User's recommendation: I recommend

1 comment
LegalZoom

We appreciate your feedback, Heath!

Anthony G Gde

Great Job!

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No issues. Smoothly and Professionally done. I havent anything else to add than to confirm the agent was great!
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Pros:
  • Great advice and resources

Preferred solution: Na

1 comment
LegalZoom

We love to hear this, Anthony! Thanks for sharing.

Brian T Pbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Contact information to send story for copyright.

I need to send legalzoom a copy of my story for copyright support. I need to receive both the email address and the physical address for legalzoom. Thanks, Brian Email. thomas555****@***.com Phone. 256653****
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Preferred solution: Need to receive the Legalzoom contact information I.e. email address and usps mailing address.

Breann W Gja

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Verified Reviewer

Very knowledgeable and very thorough and polite

My father previously had a last will and testament I was needing to revise it and add some things to it I decided to just go with the bundle pack for the estate bundle pack cuz it had everything I needed and they were very knowledgeable about the bundle itself and we're very polite and made sure that I completely understood everything before we got off the phone and even gave me contact information if I had any more questions so I could contact that person specifically and not have to give the runaround to multiple different people which is what I like I totally recommend this company
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User's recommendation: Recommended

1 comment
LegalZoom

We know how important these documents are. We appreciate you for placing your trust in us and for sharing your experience, Breanna.