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Summary of Legalzoom Customer Service Calls

38 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:52 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Legalzoom to Ask about:

Request for Information:

  • “Questions about my business”
  • “Question about business”

Activation/ Cancellation:

  • “Cancel service”

Account:

  • “Account charge”

Staff:

  • “Customer service”

Product/ Service:

  • “Liability Insurance”

Other:

  • “Copyright”
  • “Need copy of LLC”
  • “Hckjckk”

About Legalzoom

Top 5 Legalzoom Products

Account, Trust Account

Top 5 Likes about Legalzoom

Initial setup of business, Convenience, Seeming ease, Ease, Initial online set up

Top 5 Dislikes about Legalzoom

Customer service, Very poor customer service, Shady dealings, Made something simple turn into a nightmare, Unauthorized credit card charges

Summary

LegalZoom is a privately held company which specializes in legal document assistant solutions. It was founded by Brian P. Y. Liu, Brian S. Lee, Edward R. Hartman in March 2001. The headquarters is based in Austin, Texas, United States. It serves individuals and businesses nationwide. LegalZoom offers legal services in the following fields: DBAs, business formation, power of attorney, pre-nuptial agreements, and real estate leases. The company also provides an attorney referral and legal plans attorney services. It is possible to get legal advice on immigration, Green Card, and work visa issues. LegalZoom has an Affiliate program for partners. Customer assistance is provided by email and by phone.

Legalzoom reviews and complaints

Legalzoom is ranked 93 out of 1039 in Lawyers and Legal Services category

Payment Methods

VISA

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