LegalZoom Phone Numbers and Emails

Toll-Free Number:

  • (800) 773-0888
Send Message

Customer Service:

  • (855) 787-1127
  • (888) 370-3504
  • (877) 856-1830
  • (888) 302-0616
  • (877) 648-9276
  • (888) 310-0151
  • +44 162 554 5700

Legal:

  • +3 531 554 9700
    Dublin
  • +44 177 221 7800
    London

Media:

  • (877) 796-5700
    Affiliates

Sales/ Reservations:

  • (855) 787-1922

LegalZoom Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Media
Affiliates, Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Contact Information

LegalZoom Website:

LegalZoom Help Center:

Corporate Office Address:

LegalZoom.com, Inc.
101 N. Brand Blvd, 11th Floor
Glendale, California 91203
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 AM - 7:00 PM (PT)

More contact details

Fax:

+1(323) 962-8300

LegalZoom Rating Based on 157 Reviews

Rating details

2.4
more details
Customer service
Diversity of Products or Services
Website
Product or Service Quality

Rating stats

Rating trend

How Good is LegalZoom's Customer Service?

Geron Olv
Geron Olv
Feels Disappointed | Nov 22, 2023

Awful

Read full quote
Kathlean Ymp
Kathlean Ymp
Feels Satisfied | Jul 20, 2023

Excellent

Read full quote
Randy R Zey
Randy R Zey
Feels Disappointed | Mar 27, 2023

extremely poor

Read full quote

Summary of LegalZoom Customer Service Calls

385 TOTAL
CALLS
25:52 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LegalZoom?

Request for Information Question:

  • “Check on order”
  • “Question with my order”
  • “To ask some questions and get some information”

Payments and Charges Question:

  • “To discuss a bill”
  • “Make payment”
  • “Invoice”

Account Question:

  • “Reset password”
  • “Stolen money out of my account”
  • “For charging my account again”

Activation/ Cancellation Question:

  • “Wanna know why your trying to take money when I canceled this 2 years ago”
  • “Renewal llc”
  • “Canceling and want money returned”

Staff Question:

  • “Bad attitude and couldnt answer simple questions. kept reading from a script. Poorly trained”
  • “Officia, service for bylaws”
  • “I have been told repeatedly that my will would be sent. Numerous delays. Cannot contact consumer service. I SM VERY UN HAPPY WITH KEGSL ZOOM.”

Product/ Service Question:

  • “I need some paperwork”
  • “Apache Unlimited”
  • “Bankruptcy”

Refund Question:

  • “A refund that I never received a near”
  • “Refund”

Cards Question:

  • “Overcharging on credit card payment”
  • “Update credit card information”

Shipping and Delivery Question:

  • “I didn't receive my LLC documents yet”
  • “I have asked for a copy of the will for Dorsey Pfaff in September and I still haven't received it yet.”

Website/ Application Question:

  • “Messed up on Einstein application”

Employment Question:

  • “Employment”

Other Question:

  • “501c3”
  • “Inquiries”
  • “Amendment”

About

Related Companies

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Summary

LegalZoom is a privately held company which specializes in legal document assistant solutions. It was founded by Brian P. Y. Liu, Brian S. Lee, Edward R. Hartman in March 2001. The headquarters is based in Austin, Texas, United States. It serves individuals and businesses nationwide. LegalZoom offers legal services in the following fields: DBAs, business formation, power of attorney, pre-nuptial agreements, and real estate leases. The company also provides an attorney referral and legal plans attorney services. It is possible to get legal advice on immigration, Green Card, and work visa issues. LegalZoom has an Affiliate program for partners. Customer assistance is provided by email and by phone.

LegalZoom reviews and complaints

LegalZoom is ranked 81 out of 2605 in Lawyers and Legal Services category

Payment Methods

VISA

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