Product: Legalzoom Business Formation Legal Service Clear all filters (9 of 9 reviews match)
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I hired legalzoom to register my trademark. I was told that my trademark would be approved, just pay legalzoom $464.00. After I paid legalzoom, I went out and purchased 12 domain names using the trademark name. One week later, legalzoom sent me an email informed me...
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LegalZoom
LegalZoom

Hi, it is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. LegalZoom offers to help our custom...

offconsumerpissed
off***sumer***ed

"will hire a an Attorney with ethics."Hahahaha! Now I've heard it all!

Product
Legalzoom Business Formation Legal Service
#985393
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I paid for the economy package Nov 17, 2016 of $153.Today i was charged $159 for the same package. Im in the middle of sudden and major financial troubles & that charge put my account in the negative by $152! So I've been calling customer service but nobody is there...
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LegalZoom
LegalZoom

We would like to extend our sincerest apology in regards to your less than great experience with LegalZoom. We are happy to review your account to determine how this occurred ...

2.1
Product
Legalzoom Business Formation Legal Service
#983864
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I hire this company to file an LLC.They said it would not take long. I did one myself in less than 2 weeks. I signed up for their top plan only to find they have taken almost a month and it is still not done. They don't return calls and they say they email you...
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Anonymous
Julie

Let me know. I would be interested in joining a class action against this rip off company.

LegalZoom
LegalZoom

We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We’d like to learn more about how we could have improved your ex...

Product
Legalzoom Business Formation Legal Service
#907834
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I'm very angry!I was on hold for 20+ mins. I never used the business license.com service they would not refund me. Way over priced. Custerimer service by Dominique was horrible. Sounds like they just read scrips and have no concern. I will never use legal zoom...
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LegalZoom
LegalZoom

Hi, I am sorry you didn't have the best experience. We try our best to ensure every customer is satisfied when contacting our company or using our products. It seems we have f...

1.0
Product
Legalzoom Business Formation Legal Service
#905482
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Avoid like the plague.Thought it would make setting up a simple LLC with federal and state forms easier. Still fixing their errors weeks later and spent way more time than it would have to fill them in. Zero customer service despite having bought the "Gold"...
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LegalZoom
LegalZoom

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. It is very important to us that our cus...

1.6
Product
Legalzoom Business Formation Legal Service
#892533
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I set up a corporation and filled in the correct information regarding shareholders names, percentages, etc.When I received my package, i followed their instructions to review and contact with errors. There were 5 mistakes in my bylaws and the other paperwork and I...
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LegalZoom
LegalZoom

Hi, we couldn't be more apologetic about your experience. When we make a mistake we want to fix it expeditiously. We feel terrible about the mistakes & the attempts you made t...

Product
Legalzoom Business Formation Legal Service
#865402
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I just finished setting up an LP with LegalZoom. Trust me don't use them. I started the process March 6th. I'm finally getting my paperwork sent today. May 19th. They stink. Their customer service is horrendous and they could care less about you as a business. I...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your s...

1.6
Product
Legalzoom Business Formation Legal Service
#850987
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Very poor customer service, we contracted them to open a corporation. need it to get the isn number from irs, they opened the corporation on a way that we could not get the number untill the name was changed , almost a month went by before they attempted to clear...
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LegalZoom
LegalZoom

We’re sorry that you didn’t have a great experience using LegalZoom. Your comments and experience are truly valuable to us and we appreciate your feedback. We’re really intere...

1.8
Product
Legalzoom Business Formation Legal Service
#847996
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Poor customer service. Paid for DBA only to have someone else take over the name with LLC. Called Legalzoom got blown off. Wasted money and effort. I will never use them again .
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LegalZoom
LegalZoom

Hi, we are very sorry to hear you didn't have the best experience. Please note, filing for a DBA does not give you name protection. It simply informs the state/county that you...

1.6
Legalzoom Laurel, Virginia
Product
Legalzoom Business Formation Legal Service
I didn't like
  • Very poor customer service
  • Not thorough
  • Service
#823966
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