Product: Legalzoom Legal Service Clear all filters (0 of 19 reviews match)
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But the next few months Legalzoom Charged me AGAIN and AGAIN! So I had my card refund the money for all the charges AGAIN and block them. Legalzoom then charged my card as TRANSACTION REBILL to get around the block. These sneaky lawyers are committing FRAUD. I had to...
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LegalZoom
LegalZoom

Hi, we are really sorry to hear about this experience. It is our security protocol to only discuss order details with the person listed as being authorized on the account. We'...

1.0
Product
Legalzoom Legal Service
I didn't like
  • Fraud
#1306685
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I started an order with legalzoom in February for a registered agent (relatively simple) and now it is May and it is still not done. I have called 3 times and each time I was told "I do not know what the hold up is because it should have been completed but I will...
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LegalZoom
LegalZoom

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. We’ve reviewed your account & entity st...

1.9
Product
Legalzoom Legal Service
I didn't like
  • Customer service after they have your money
#1254881
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When I got the keys to the house and saw everything gone I contacted my mortgage broker and she said you must have had a fixtures and fittings sheet that you and the other party signed - but No Legalzoom never sent this to me. When I contacted legal zoom to complain...
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LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

Product
Legalzoom Legal Service
#1142527
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I paid $150 to Legalzoom the prepare and file articles of incorporation and EIN registration. I simply wanted a one time transaction and they were available to do it quickly. I had no problem with the service but, I do have a problem with them bullying me into a...
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LegalZoom
LegalZoom

Hello, we're sorry to hear you feel that you're receiving invalid collection attempts. In order to ensure your account is up date & resolve any potential billing errors, we ne...

1.4
Product
Legalzoom Legal Service
#1116318
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I spent $198 to have Legalzoom file my dba and to get me an EIN. It took days before I got the email with forms to be notarized. I had them notarized and in the mail within an hour. The received my signed pages on September 14th. Today, the 21st, and they had STILL not...
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LegalZoom
LegalZoom

We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We’d like to learn more about how we could have improved your e...

2.0
Product
Legalzoom Legal Service
#1103989
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I needed a simple power of attorney.I needed it quick. I went to the Legal Zoom site completed the form in a couple minutes. After I paid the page tells me it's in review it could take 3 days before I get it. I paid for the form on 6-19. I received notice on 6-23 the...
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LegalZoom
LegalZoom

We apologize for the experience you've had with LegalZoom regarding your package. Our goal is to make every customer happy with our products and service & it seems we missed ...

2.1
Product
Legalzoom Legal Service
I didn't like
  • Legal l
#1065123
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They really know how to nickel and dime you at legalzoom. Way too much money spent for the simplest of things. Bullahit service. Never using again. Submitted order 7 days early and they failed to let me know that it would take more than 7 days to complete the order...
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LegalZoom
LegalZoom

We're sorry about what occurred with your order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less tha...

Anonymous
Anonymous

Strange. That was not my experience. You have to read the options and delete the ones you do not want. Otherwise, this company did a good job for me, and at a reasonable pr...

1.9
Product
Legalzoom Legal Service
#1023910
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Was charged twice for the same order and it took multiple calls and hours of time for them to figure out that they had to refund me the duplicate charge.It is mind boggling how bad this company is run. To make matters worse I needed help on the order and it once again...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us and we want to have an opportunity to make things right. We'd like to learn more about your si...

Product
Legalzoom Legal Service
#968064
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Your customer service sucks.I filed a simple form as I do every year. By the way you are my registered agent. So I filed my simple form if you check my file you will know. I now see the paperwork was never filed and I pd. your fee of 138.00. Annual report. This is 6 or...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your ...

1.7
Product
Legalzoom Legal Service
#933962
Reply to reviews
same thing happened to me, except I recently discovered Legal Zoom had been charging $159 a MONTH to my credit card for a service I had CANCELLED with them. 2 years of charges!! I called them several times only to be put on hold for no less than 30 minutes every...
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Anonymous
Anonymous

Same happened to me. Unauthorized charge of $299. Has anyone received reimbursement for these unauthorized charges?

Anonymous
Anonymous

total scam artist, sell you services that you dont need, then charge you annual bases for being a Service Agent,, won't remove themselves by simply asking. Horrible customer s...

1.0
Norwood, Colorado
Product
Legalzoom Legal Service
I didn't like
  • Ignoring of emails
  • Very poor customer service
  • Unauthorized charges recurrent
#798972
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