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Legal zoom was convenient at first. Then came the problems, I needed to change people on the article of organization, change the address etc.

very simple tasks, 3 different times I talked with a rep and still can't change everything!! Your kidding me!! The final straw was I was alerted by email stating that a new legal document is on its way. Bad thing is, not my name or my address.

Seriously?! So I call and threaten to sue, giving my private information to strangers. Then they change everything. I told them that I better get the legal document and not a stranger.

They said they will cancel the secured mail, blah blah. I told them I want to hear from them when it's done: nothing. Now, another person got it, they called me and said oh I got your legal documents. Which he read and looked over.

Could of been anything, something that could of ruined me, been a victim of fraud, etc. what the ***!!!

What action can I take on this incompetence!!! Help

Reason of review: Poor customer service.

Location: Gardena, California

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LegalZoom

I would like to extend my sincerest apology in regards to your less than perfect experience with LegalZoom. We are disappointed to hear that we have fallen short of the goal in ensuring your privacy & satisfaction.

We would like an opportunity to learn more about your situation & make things right. Please contact us via help@legalzoom.com.

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