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Used Legal Zoom to get my LLC done, brother had recently graduated law school but had not taken bar in our state. Refused all offers of additional services (online), even talked to a young lady that tried to upsell me after submitting my order and told her no need when had a family member that could do what they were offering for free.

Did not pay attention to the account that was being drafted for monthly fee until it had depleted funds and I was being contacted about it. Found that there was a 7.99 fee coming out monthly. Called and spoke with a couple of customer service people they were great and refunded the money (minus the overdraft fees that were charged to my bank account), my credit score has taken a drastic hit from this, I just asked for a letter to bank and credit agencies saying not my fault ... but was told no we dont do this.

Will need to get my brother to contact them and represent me legally in this. I want my credit score to get back to where it was above 830.............being punished for something I did not ask for or want......

Product or Service Mentioned: Legalzoom Business Formation Legal Service.

Reason of review: Need credit letter .....

Preferred solution: Credit letter that blames no one, glitch was cause and fixes my credit score. Plus my overdraft fees would be a big plus......

I didn't like: Unauthorized charges recurrent.

Company wrote 0 private or public responses to the review from Dec 07, 2017.
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