filters
state:
Show
city:
Show
product:
Show
I wanted to print my document. When I updated my address, there was a fee of $39.95 for a "revision." Then I attempted to contact customer service for an explanation. I was placed on hold for 40 minutes, reached a customer service rep who then transferred me to a...
Read more
1.0
#1172094
Reply to reviews
I can NEVER recommend this company to anyone for any purpose. I had a deadline of the end of the calendar year for tax purposes and they have failed to meet their agreed upon time frame. It is now too late to do this myself and I am shocked that they have failed so...
Read more
LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your s...

1.7
I didn't like
  • Failure to fulfill obligation in stated amount of time
#1157489
Reply to reviews

For months I have been sending emails to legalzoom and they to cancel my account and they have not. When you go into contact legal zoom they have a contact number of (800) 773-0888 that just puts you into an endless loop. Evidently there is another number (866)...
Read more
LegalZoom
LegalZoom

We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each Customer, and it seems we fell short of that goal in this si...

#1146348
Reply to reviews

Legalzoom Customer Care Review

Legalzoom
#984162
1.0
Details
Total rip-off! They automatically enroll you for future billing without your consent. Refuse to give refunds after charging you, customer service reps out right lie to you about these charges and they make it impossible to disable the auto- enroll feature on your account. How there hasn't been a class action lawsuit against this fraudulent practice is beyond me.
Comment
Show
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Annual Report Review

Legalzoom
#933965
1.0
Details
I giving legal zoom notice. Do not bill my credit card again.
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Reliability
Staff
Value for money
Website

Legalzoom Customer Care Review

Legalzoom
#911649
2.0
Details
I have never dealt with such poor customer service! They call you with a problem, then when you answer, they ask why you have called, and they put you on hold. I was delayed 7 months with unnecessary delays and finally canceled everything. I believe they are a fraudulent organization, not what they advertise. Stay away and do it right elsewhere!
Comment
Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money

501 C 3 Review

Legalzoom
#844442
Legal zoom is a ripoff? How can you respond to this website but won't respond when requested to your paying customers? Why can we talk to a supervisor immediately???
Comment
Show
Used Legal Zoom to get my LLC done, brother had recently graduated law school but had not taken bar in our state. Refused all offers of additional services (online), even talked to a young lady that tried to upsell me after submitting my order and told her no need when...
Read more
LegalZoom
LegalZoom

We're sorry about what occurred with your order. Your comments and experience are important to us and we appreciate your feedback. Please feel free to contact us via email at ...

2.6
I didn't like
  • Unauthorized charges recurrent
#1143942
Reply to reviews
I was not given any paperwork showing my boundaries or fixtures and fittings. I had verbally agreed with the homeowners to keep certain items but legal zoom didn't even pass this information on to me. When I got the keys to the house and saw everything gone I contacted...
Read more
LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

#1142527
Reply to reviews
I bought the service for filing DBA from legalzoom on mid of september. I did call the customer service for guidance. Everything went well. For sellers permit also, the guy said we can do later on after filing. I waited for a month and on october 25th, i called back...
Read more
LegalZoom
LegalZoom

We're sorry about what occurred with your order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less tha...

1.9
#1130216
Reply to reviews
I signed up for a 30-day trial in order to create some basic Last Wills and Living Wills for my husband and I after the birth of our first child. I forgot about this membership for a few years (yes, I realize that I should have been checking my CC account carefully). I...
Read more
LegalZoom
LegalZoom

We're sorry to hear that you were being charged for a service that you were unaware of. The plan that you were enrolled into is a legal plan that entitles you to receive unlim...

1.7
I liked
  • Ease
  • Convenience
I didn't like
  • Taking advantage of customers
  • Shady dealings
  • Unauthorized credit card charges
#1127559
Reply to reviews

SCAM!! Had an account to get my LLC all I heard was DELAY DELAY DELAYS FOR 2Weeks finally cancelled them learned how to do my own forms to fill out .overnight the form and fee to the Department of secretary on a Friday by Tuesday I had my LLC were talking three...
Read more
LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us and we want to have an opportunity to make things right. We'd like to learn more about your si...

#1124007
Reply to reviews
Cancelled last November (2016). Legal zoomed charged my credit card again this year (2017). Rip off artist. Going to file with BBB for illegal tactic.
Read more
LegalZoom
LegalZoom

We would like to extend my sincerest apology in regards to your less than pleasant experience with LegalZoom. Your comments and experience are truly valuable to us and we app...

#1120747
Reply to reviews
Totally ripped us off, charged over $400 to set up an entity, the charges say recurring. Im not only cancelling, I want the money back you conned us out of! Could have done this all myself at less than half that! DO NOT GET CONNED! They will make you think you need...
Read more
LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us and we want to have an opportunity to make things right. We'd like to learn more about your si...

1.0
#1116411
Reply to reviews