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Legal zoom kept charging me $300 for compliance services although i canceled it in the first place, they sent my account to a collection agency and after i called legal zoom the representative told me the only way to cancel the $300 charge is to dissolve the company...
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1.0
I didn't like
  • Lack of honesty and integrity
  • Impossible to cancel
  • Lied to me multiple times
#1274943
Reply to reviews
I started an order with legalzoom in February for a registered agent (relatively simple) and now it is May and it is still not done. I have called 3 times and each time I was told "I do not know what the hold up is because it should have been completed but I will...
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LegalZoom
LegalZoom

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. We’ve reviewed your account & entity st...

1.9
I didn't like
  • Customer service after they have your money
#1254881
Reply to reviews
LEGAL ZOOM IS A SCAM! PLEASE DO NOT DEAL WITH THESE CRIMINALS. I PURCHASED AN LLC WITH LEGAL ZOOM, WHEN MY PACKAGE CAME IN THE MAIL IT HAD THE WRONG PERSONS NAME AND ADDRESS ON THE PAPER WORK. AFTER MANY 60 MINUTE PHONE CALLS EVERYDAY FOR A MONTH LEGAL ZOOM STATED THAT...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your si...

1.0
#1245779
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I want to talk to someone about my business
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LegalZoom
LegalZoom

Hi, we're happy to answer any questions or concerns you may have about your business and/or any orders you have with LegalZoom. Please feel free to contact us directly at 1-80...

#1244392
Reply to reviews
I filed with LegalZoom to incorporate my business. First charge was fine but more than what was quoted. Whatever. Then a few days later I get hit with another $159.00 charge. Then, a few days after that another $320.00 charge. What the *** are these for? I thought...
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LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

1.3
I didn't like
  • Impossible to cancel
  • Very poor customer service
#1225659
Reply to reviews
I have in the past used LegalZoom for various entities, but I would definitely NOT recommend them anymore. They entice you to pay more for expedited service, and then just take their time and don't deliver as promised. In my opinion, LegalZoom is a huge scam. I...
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LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

#1219243
Reply to reviews
I ordered a few items from Legal zoom in the past and not to long ago ordered another LLC.. everything had been going okay until now. My card was charged a fee of $320.00 and a charge of $213.00. I called them and they said they would reimburse. Well today I see 2 more...
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LegalZoom
LegalZoom

Our goal is to make every customer happy with our products and service, we clearly missed the mark this time. We want to resolve this for you. Please feel free to contact a ma...

#1217909
Reply to reviews
They refuse to release you as your Registered Agent even when Administratively Dissolved. Basically costing you more money (that you don't have possibly)!!!!!! Just to be free I have to reinstate my LLC to then Voluntarily dissolve so that they can cancel my Registered...
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LegalZoom
LegalZoom

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. We would like an opportunity to try and...

1.1
#1216682
Reply to reviews
I have placed an order, with a promotion, so technically two orders. One order took me one month to complete, despite promising to be done in 2 weeks! Every time would call would be a wait of 29 min avg time to get to a person that understood the case. After several...
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Anonymous
Anonymous

it has been a month and I was just charged again for a service I have canceled.I am not happy at all with this company!

LegalZoom
LegalZoom

We apologize for the experience you've had with LegalZoom regarding your package. Our goal is to make every customer happy with our products and service, we clearly missed the...

1.8
I liked
  • Seeming ease
  • Convenience
I didn't like
  • Shady dealings
#1214391
Reply to reviews
Charges you 5x as it cost to do it your self.... plus have to pay out more money.... legal zoom is a scam.
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LegalZoom
LegalZoom

We're sorry to hear you weren't happy with your experience and we would like to make things right. We'd like to review your account to determine how we can help. Please contac...

I liked
  • Ease
  • Convenience
  • Initial setup of business
I didn't like
  • Shady dealings
  • How the cohorse you into services
#1182858
Reply to reviews