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Well technically they set me up with a sketchy lawyer who's advice was so bad i lost almost $1000. When i went back to legalzoom, i spent over an hour on the phone only to find out they would do absolutely nothing to help. Never use legal zoom! Go directly to a law...
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LegalZoom
LegalZoom

We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We’d like to learn more about how we could have improved your ex...

1.0
#1318825
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Same thing happened to me. I used them for a ONE TIME Last Will and Testament for me and my husband and they signed us both up for a recurring $14.99 charges. When I saw it, I called them out on it and they refunded ONE of the two charges. When I confronted them about...
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LegalZoom
LegalZoom

Hi, we are really sorry to hear about this experience. It is our security protocol to only discuss order details with the person listed as being authorized on the account. We'...

1.0
I didn't like
  • Fraud
#1306685
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Legal zoom kept charging me $300 for compliance services although i canceled it in the first place, they sent my account to a collection agency and after i called legal zoom the representative told me the only way to cancel the $300 charge is to dissolve the company...
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LegalZoom
LegalZoom

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. We ...

1.0
I didn't like
  • Lied to me multiple times
  • Lack of honesty and integrity
  • Impossible to cancel
#1274943
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I started an order with legalzoom in February for a registered agent (relatively simple) and now it is May and it is still not done. I have called 3 times and each time I was told "I do not know what the hold up is because it should have been completed but I will...
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LegalZoom
LegalZoom

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. We’ve reviewed your account & entity st...

1.9
I didn't like
  • Customer service after they have your money
#1254881
Reply to reviews
LEGAL ZOOM IS A SCAM! PLEASE DO NOT DEAL WITH THESE CRIMINALS. I PURCHASED AN LLC WITH LEGAL ZOOM, WHEN MY PACKAGE CAME IN THE MAIL IT HAD THE WRONG PERSONS NAME AND ADDRESS ON THE PAPER WORK. AFTER MANY 60 MINUTE PHONE CALLS EVERYDAY FOR A MONTH LEGAL ZOOM STATED THAT...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your si...

1.0
#1245779
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I want to talk to someone about my business
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LegalZoom
LegalZoom

Hi, we're happy to answer any questions or concerns you may have about your business and/or any orders you have with LegalZoom. Please feel free to contact us directly at 1-80...

#1244392
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I filed with LegalZoom to incorporate my business. First charge was fine but more than what was quoted. Whatever. Then a few days later I get hit with another $159.00 charge. Then, a few days after that another $320.00 charge. What the *** are these for? I thought...
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LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

1.3
I didn't like
  • Impossible to cancel
  • Very poor customer service
#1225659
Reply to reviews
I have in the past used LegalZoom for various entities, but I would definitely NOT recommend them anymore. They entice you to pay more for expedited service, and then just take their time and don't deliver as promised. In my opinion, LegalZoom is a huge scam. I...
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LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

#1219243
Reply to reviews
I ordered a few items from Legal zoom in the past and not to long ago ordered another LLC.. everything had been going okay until now. My card was charged a fee of $320.00 and a charge of $213.00. I called them and they said they would reimburse. Well today I see 2 more...
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Anonymous
Judy booth

I've been going through something similar. I have never ordered anything from the; when I check my past emails there is not correspondence - yet they continue to gouge me over...

LegalZoom
LegalZoom

Our goal is to make every customer happy with our products and service, we clearly missed the mark this time. We want to resolve this for you. Please feel free to contact a ma...

#1217909
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They refuse to release you as your Registered Agent even when Administratively Dissolved. Basically costing you more money (that you don't have possibly)!!!!!! Just to be free I have to reinstate my LLC to then Voluntarily dissolve so that they can cancel my Registered...
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LegalZoom
LegalZoom

It is very important to us to try and improve the situation when there has been a misunderstanding or dissatisfaction with our service. We would like an opportunity to try and...

1.1
#1216682
Reply to reviews