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I filed with LegalZoom to incorporate my business. First charge was fine but more than what was quoted. Whatever. Then a few days later I get hit with another $159.00 charge. Then, a few days after that another $320.00 charge. What the *** are these for? I thought...
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Helpful? Yes 1 No 0
1.3
Mountain View, California
I didn't like
  • Impossible to cancel
  • Very poor customer service
#1225659
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I have in the past used LegalZoom for various entities, but I would definitely NOT recommend them anymore. They entice you to pay more for expedited service, and then just take their time and don't deliver as promised. In my opinion, LegalZoom is a huge scam. I...
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#1219243
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I ordered a few items from Legal zoom in the past and not to long ago ordered another LLC.. everything had been going okay until now. My card was charged a fee of $320.00 and a charge of $213.00. I called them and they said they would reimburse. Well today I see 2 more...
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Helpful? Yes 0 No 0
Glendale, California
#1217909
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They refuse to release you as your Registered Agent even when Administratively Dissolved. Basically costing you more money (that you don't have possibly)!!!!!! Just to be free I have to reinstate my LLC to then Voluntarily dissolve so that they can cancel my Registered...
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1.1
#1216682
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I have placed an order, with a promotion, so technically two orders. One order took me one month to complete, despite promising to be done in 2 weeks! Every time would call would be a wait of 29 min avg time to get to a person that understood the case. After several...
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Anonymous
Anonymous

it has been a month and I was just charged again for a service I have canceled.I am not happy at all with this company!

LegalZoom
LegalZoom

We apologize for the experience you've had with LegalZoom regarding your package. Our goal is to make every customer happy with our products and service, we clearly missed the...

Comment 3 comments
Helpful? Yes 1 No 0
1.8
I liked
  • Convenience
  • Seeming ease
I didn't like
  • Shady dealings
#1214391
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Charges you 5x as it cost to do it your self.... plus have to pay out more money.... legal zoom is a scam.
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LegalZoom
LegalZoom

We're sorry to hear you weren't happy with your experience and we would like to make things right. We'd like to review your account to determine how we can help. Please contac...

Comment 1 comment
Helpful? Yes 1 No 0
I liked
  • Ease
  • Initial setup of business
  • Convenience
I didn't like
  • Shady dealings
  • How the cohorse you into services
#1182858
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I wanted to print my document. When I updated my address, there was a fee of $39.95 for a "revision." Then I attempted to contact customer service for an explanation. I was placed on hold for 40 minutes, reached a customer service rep who then transferred me to a...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your s...

LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your s...

Comment 2 comments
Helpful? Yes 2 No 0
1.0
Product
Legalzoom Legal Document Assistance
#1172094
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I can NEVER recommend this company to anyone for any purpose. I had a deadline of the end of the calendar year for tax purposes and they have failed to meet their agreed upon time frame. It is now too late to do this myself and I am shocked that they have failed so...
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LegalZoom
LegalZoom

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We'd like to learn more about your s...

Comment 1 comment
Helpful? Yes 1 No 0
1.7
I didn't like
  • Failure to fulfill obligation in stated amount of time
#1157489
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For months I have been sending emails to legalzoom and they to cancel my account and they have not. When you go into contact legal zoom they have a contact number of (800) 773-0888 that just puts you into an endless loop. Evidently there is another number (866)...
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LegalZoom
LegalZoom

We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each Customer, and it seems we fell short of that goal in this si...

Comment 1 comment
Helpful? Yes 1 No 0
Product
Legalzoom Customer Care
#1146348
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Contact Legalzoom

Mailing Address:
LegalZoom
101 N. Brand Blvd, 11th Floor
Glendale, CA 91203
Phone:
(800) 773-0888
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Used Legal Zoom to get my LLC done, brother had recently graduated law school but had not taken bar in our state. Refused all offers of additional services (online), even talked to a young lady that tried to upsell me after submitting my order and told her no need when...
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LegalZoom
LegalZoom

We're sorry about what occurred with your order. Your comments and experience are important to us and we appreciate your feedback. Please feel free to contact us via email at ...

Comment 1 comment
Helpful? Yes 1 No 0
2.6
Product
Legalzoom Business Formation Legal Service
I didn't like
  • Unauthorized charges recurrent
#1143942
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