henry a Ind

Great service from representative today

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She was awesome. She helped me with everything i needed today and was very helpful. She was pleasant and knowledgable.
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1 comment
LegalZoom

Thank you so much, Henry, for sharing!

Tam Yas
map-marker Bethlehem, Pennsylvania

Excellent service

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The representative from Legal Zoom was very patient and thorough. She provided excellent customer service and was very engaged throughout the process. She also didn't try to force any service or extra products on me.
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2 comments
Guest

High school in school and transaction issue 44

LegalZoom

We love hearing this, Tam! Thank you for sharing.

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Adrina Vzg
map-marker Lancaster, Texas

My excellent customer rep Jeremy's help in an LLC application.

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I had mistakenly answered a question wrong, and Jeremy walked me through the whole app process! He was so patient and professional. He put me at ease, while helping me complete something I know very little about.L
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User's recommendation: LZ is my choice for business & legal matters!

1 comment
LegalZoom

We appreciate you for sharing your experience, Adrina.

Mohsen M Ufa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To xpress my opinion.

Thank you legal zoom for your help providing information to someone who is thinking of starting their own company. Excellent help and suggestions were given to my few questions.
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User's recommendation: Contact them for helping you out.

1 comment
LegalZoom

Thank you, Mohsen, for your feedback!

Danya Ckd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vermont, Illinois

Amazing Customer Service and Product Knowledge

Faeza Ghafoor, was pleasant, funny, personable and added her own fun personality to the entire experience! Not to mention she was knowledgeable, and taught me a few things in our call. Experiences like this one will keep me as a lifetime customer. I appreciate that Legal Zoom's subject matter experts and specialists, like Faeza, are encouraged to be themselves while still getting work done! I would have given a higher score than 10 if possible, all thanks to Faeza! She is "Dy-na-mite" (an inside joke during our call).
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Anonymous
map-marker Apex, North Carolina

ASIA ALVIN not so much. Maybe 50/

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Asia did exactly what I asked her to do. She was quick kind and professional. I love the experience in the opportunities I get with LEGAL ZOOM. My personal attorney is not certified for nonprofit as of yet. I am not a pissed off consumer. I am very very happy and typically only write Google reviews. I love LEGAL ZOOM and what they've done from my nonprofit B3 LED FOUNDATION Inc
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User's recommendation: 100 I have had a lot of businesses in the past LLC / MLM my personal friend Lalisa SWEAT LAW wanted the best experienced professionals for my missionary dollars. Those trusted with little . GOD has my ATTENTION more than ever before

1 comment
LegalZoom

We are delighted to your experience with, Asia! Thank you for taking the time to share.

Ashle Ran
map-marker Hualien County, Táiwān

Kyle was very knowledgeable and helpful assisting me regarding a business LLC

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Kyle was very knowledgeable and helpful assisting me regarding a business LLC All the resources to start a new business is on legal zoom with live support to answer you questions and help you in your decision making.
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Pros:
  • Knowledgeable and professional

User's recommendation: ise this professional help to start your business

1 comment
LegalZoom

Thank you so much for your kind words, Ashle! Your feedback really means a lot.

Dupree Ond
map-marker San Antonio, Texas

Very impressed with service and products offering. I should have listened better first time I tried Legal Zoom.

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I knew it all and just wanted Legal Zoom to get me started. I should have listened more or Legal Zoom should have recognized my 'Mr. Know it all' mentality and let me KNOW I can go back any time.
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User's recommendation: Remember, Legal Zoom are the pros. As a famous American once said, "Listen Grasshopper and learn!"

1 comment
LegalZoom

Your positive feedback is a wonderful source of encouragement. Thank you, Dupree!

Anonymous
map-marker Miami, Florida

Best decision ever

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Mike was very fun to talk too, very professional, kind, he heard my business idea and immediately resonated with it. Didnt have the complete funds to start my business but he helped me with a payment plan that didnt delay the process of getting my business started. He helped me my affairs in order to make sure my business actually took off before it started.
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User's recommendation: 100% if it’s your 1st time starting a business

1 comment
LegalZoom

Thank you for taking the time to share your experience with Mike.

Arash Yex

Great customer service!

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Sara helped me onboard and explained the website to me and all the resources I had at my fingertips! She was amazing and I am grateful to her!
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Pros:
  • Great advice and resources

Preferred solution: Nothing-they were great was leaving a review.

User's recommendation: Ask for Sara!

1 comment
LegalZoom

We're delighted to hear that you enjoyed your experience with, Sara. Thank you for your feedback, Arash!

Anonymous
map-marker Rutland, Vermont

Customer service was very good

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My question was answered very professional customer service was excellent. A bing thank you to kenesha
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User's recommendation: Most definitely

1 comment
LegalZoom

Thank you for sharing!

Anonymous
map-marker Charlotte, North Carolina

Knowledgeable agents

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LZ makes LLC life easier. Knowledgeable and friendly agents. Long phone wait times with no indicator on how long the wait will be.
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User's recommendation: Call off peak hours

1 comment
LegalZoom

Your positive feedback made our day! Thank you for taking the time to share your thoughts.

Chad B Olz

Business Opening

Lisa is great to work with. She explained terms that I wasn't familiar with. I look forward to speaking with her soon.
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Pros:
  • Quick
Cons:
  • Too early to tell
Anonymous
map-marker Williamsville, New York

LLC setup

I recently purchased an LLC formation through legal Zoom. They took care of all my needs and called me as soon as i finished my online setup. I was set up with an account manager that called me within 5 minutes of completing my forms online to review all of my details. Seemed like a very streamlined process.
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User's recommendation: MUST USE

Henrique A Cec

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Austin, Texas

Card Declined But Charged After a Week

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LegalZoom - Card Declined But Charged After a Week
I registered my company in LegalZoom, I hired the agent service because I was induced to hire, and the state where I live is not mandatory, however the card was refused, the payment was declined, but after a week they charged 250 dollars on the bank account, I was not expecting this charge because the card was declined the purchase order, so that's it we need to be very careful with these companies that use the customer's purchase track for bad behivor, I hired a service that my company does not need, I do not trust this company, how am I going to trust in this company if they dont *** for yours consumers?
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Loss:
$250
Pros:
  • Non exist
Cons:
  • Irresponsible

Preferred solution: Full refund

User's recommendation: NEVER

2 comments
Guest

"You were induced" ... = you can't say "No" to a slick salesman. Your fault.

LegalZoom

Hi, Henrique! We apologize if the costs were unclear when making your purchase.

We’d love to help resolve this for you. Please send us an email to socialmediaoutreach@legalzoom.com with your account information, and we'll look into this right away.

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