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I've done business for years with Legalzoom, but with my last interaction, I've come to the conclusion that unless you're buying something, you're simply annoying them. Whenever I have a question about the product I've purchased, they always come back, "I don't...
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Company wrote 0 public responses to the review from Aug 02, 2016.
LegalZoom
LegalZoom

We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. We’d like to learn more about how we could have improved your ex...

#893402
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They will *** you into signing up for services you don't need and auto bill you. Don't think that you will be able to cancel as there is absolutely no way to cancel. Customer service will give you the run around and constantly cold transfer you. Emailing them and it...
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Company wrote 0 public responses to the review from Mar 11, 2016.
LegalZoom
LegalZoom

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. We ...

1.8
I didn't like
  • Are very nice to you until you sign up
  • How the cohorse you into services
#807817
Reply to reviews
My experience with legal zoom has ben wrought with headaches, delays and frustrating customer service. For one, be prepared for 90% of the time your calls being answered with "unusually long wait times" which then translates to a request for a callback number. They...
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Company wrote 0 public responses to the review from Dec 22, 2015.
Anonymous
possumtrot

Go to a real attorney. You get what you pay for.

LegalZoom
LegalZoom

It is very important to us that our customers are happy with the products and services we offer. We want you to be satisfied and I'd like to assist you in finding a resolution...

#756474
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Once they have your money you can't seem to get any answers or "customer care team" to respond and it is totally frustrating because you can't break through the barrier of phone responses to anyone with authority, if they even exist !! Shame on me for expecting an...
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Company wrote 0 public responses to the review from Dec 04, 2015.
LegalZoom
LegalZoom

We are constantly striving to ensure the satisfaction of each customer and it seems we fell short of that goal in this situation. We would like to make this experience at a be...

1.0
I didn't like
  • Very poor customer service
#745482
Reply to reviews
Highly recommend you DO NOT use this company. Any issues, you will need to contact them and thats when it all goes south. Your 1st challenge will be to get hold of some one - their phone service sounds like a tin pot out fit and that is exaclty what they are. I...
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Company wrote 0 public responses to the review from Oct 13, 2015.
LegalZoom
LegalZoom

We are constantly striving to ensure the satisfaction of each customer, and it seems we fell short of that goal in this situation. We would like to know more about your situat...

I liked
  • Initial setup of business
I didn't like
  • Very poor customer service
#715603
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I used Legalzoom to set up an LLC and paid for the express service. There was a snag with the name I selected, so I was notified via email that I needed to select another name. I've now spent 3 days trying to get through to somebody in customer service to assist me. ...
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Company wrote 0 public responses to the review from Aug 12, 2015.
LegalZoom
LegalZoom

We're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each customer, and it seems we fell short of that goal in this si...

Anonymous
Anonymous

You are lucky that you even got a hold of somebody. I have been on hold twice now in excess of 1 hour. The times I have left my number to get a call back has never gotten me a...

#681897
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They told me my SS4 form was submitted yet their was a marker on their web page requesting I speak with someone. When I tried via email and phone, I was lied too, did not return calls, left on hold and don't fall for they'll call you back BS. They won't. Finally today...
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Company wrote 0 public responses to the review from Jul 21, 2015.
Anonymous
Anonymous

Great article. Thanks for the info, very helpful. BTW, if anyone needs to fill out a “2010 IRS SS-4”, I found a blank form here: "www.irs.gov" and also here "http://pdf.ac/6SX...

LegalZoom
LegalZoom

We're sorry about what occurred with your order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less tha...

1.3
I liked
  • Initial setup of business
I didn't like
  • Communication
#669611
Reply to reviews
The process is annoying and it is like they are fumbling everything! I provided my information paid the money and they have to call like 3 times before they finally submitted it to the states of Texas. Well then comes that I share a similar name and I need to get the...
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Company wrote 0 private or public responses to the review from Apr 02, 2015.
LegalZoom
LegalZoom

It is very important to us to try and correct the situation when a customer feels there has been a misunderstanding or an error in the service and/or product at LegalZoom. We...

1.0
#616817
Reply to reviews
My wife and I are sending every e-mail friend this message and they will be forwarding to their contacts that we will cease immediately to do business with ProFlowers and all other companies that advertise with or support Rush Limbaugh in any manner whatsoever. If...
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Company wrote 0 public responses to the review from Mar 02, 2012.
Anonymous
Pat

Anonymous says it all

Anonymous
Neo

I believe what Rush is definitely offensive. However, that is no reason to shut down freedom of speech. I\'m for free speech whether it be Letterman or Bill Maher saying t...

#301755
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