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1.9

I spent $198 to have Legalzoom file my dba and to get me an EIN. It took days before I got the email with forms to be notarized.

I had them notarized and in the mail within an hour. The received my signed pages on September 14th. Today, the 21st, and they had STILL not filed them. I called my local courthouse...turns out you can do the exact same thing by going up there and it costs $26...and same day.

I canceled my order after it had been a week and they still hadn't sent my forms to be filed. I paid almost $200 for them to mail something, and they couldn't even do that efficiently.

Reason of review: Poor customer service.

Location: 888 Villa St #430, Mountain View, CA 94041, USA

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LegalZoom

We do our best to make sure every customer is happy and it seems we fell short of that goal in this situation. Weโ€™d like to learn more about how we could have improved your experience with us, or if you just wanted share exactly what happened so we can do a better job for other customers in the future. Please feel free to contact us at your convenience via help@legalzoom.com.

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